Dear Valued Client,
As we continue to monitor Coronavirus (COVID-19) developments closely, the health and well-being of our clients, their employees and our staff is of utmost importance to us.
As a privileged partner to your business, we also understand that limiting any impact this health event could have on our service to our clients is imperative. We have a dedicated team of experts who are committed to keeping our operations running smoothly so that we can provide you with the best possible service. These measures include:
Reduced in office presence by enabling work from home capabilities for our employees. We encourage you to use email as the preferred communication method.
In BC, we are waiting for ICBC to announce their contingency plan. We will have ICBC Representatives available to service your Auto/Fleet needs.
For more information on COVID-19 and your insurance coverage please read COVID-19 Common Insurance FAQs on our website. (Updated regularly)
In addition, you can interact with us through our online portal at www.wmbeck.com and app WMB Connect using your smartphone or other mobile device, wherever you are. This includes viewing and paying account balances, downloading policy documents, and reporting a claim. Download the WMB Connect mobile app available on the App Store or Google Play.
We will continue to monitor this fluid situation and will shift workloads, as necessary, to ensure high levels of service remain. For decades, WMB has demonstrated unwavering support to our clients in past challenging situations, and in dealing with the present circumstances, we will continue to use every effort to deliver uninterrupted services to all our clients.
We’re here to help, please reach out to your Account Managers with any questions.