Privacy Policy

Privacy Policy updated September 2023

OUR COMMITMENT TO YOUR PRIVACY

At Wilson M. Beck Insurance Services (WMB) and all affiliated companies and subsidiaries, our goal is to continually provide products and services that meet and exceed your expectations. WMB is committed to the respecting the privacy and confidentiality of the information that we collect from our customers and have built our Privacy Policies and practices in compliance with applicable provincial and federal legislation.

This Privacy Policy is subject to change without notice to you, so we recommend that you review it regularly. By using this site you acknowledge that you have read and understand this Privacy Policy (as amended from time to time).

This Privacy Statement has been adopted by Wilson M. Beck Insurance Services (WMB) and all affiliated companies and subsidiaries.

 

DEFINITIONS

  • “Account” means a unique account created for you to access our Services or parts of our Services.
  • “Cookies” are small files placed on your computer, mobile device, or any other device by a website, containing the details of your browsing history on that Website among its many uses.
  • “Device” means any device that can access the Service, such as a computer, a cell phone, or a digital tablet.
  • “Personal data” is any information that can be used to identify you directly or indirectly (e.g., your identity data, bank statements, device identifier).
  • “Service Provider” means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
  • “Usage Data” refers to data collected automatically, either generated using the Service or from the Service infrastructure (for example, the duration of a page visit).

 

COLLECTION OF PERSONALLY IDENTIFYING INFORMATION

We will only collect your Personally Identifying Information in accordance with legislation and best practice. All information that we collect is limited to an identified purpose, meaning that the reason for collection will be made available you. We may collect your data from you directly, from external sources, or through automated means, depending on the services or products requested and provided.

For example, we collect Personally Identifying Information when you fill out an application form or report a claim.

The personally identifiable information we may collect from you ay include, but is not limited to:

  • Name, alias’, date of birth;
  • Mailing address, email address, telephone number;
  • Personal relating to your professional life, family, economic and financial circumstances;
  • Username and encrypted password used to identify you on our sites or applications;
  • Information relating to your means of payment such as credit/debit card number;
  • The products and services that you purchase or the promotional offers that you participate in, and
  • Cookies

We may use Cookies and similar technologies to track the activity on our website and store certain information such as device information, location, and activity within the site.

Cookies are a small text file placed on your device by the website, and are widely used to make websites work, and to provide organizations with information on you and on your browsing activities. You can instruct your browser to refuse all Cookies or to indicate when a cookie is being sent. Cookies are necessary for the website to function, and rejection of some Cookies may result in some parts of our online Services being unavailable.

Our website uses Tracking and Performance Cookies which tracks information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor as the information collected is typically linked to IP Address. We may also use these Cookies to test new pages, features, or functionality of the Website to see how our users react to them.

Tracking technologies are beacons, tags, and scripts to collect and track information and improve and analyze our online services.

 

For what purposes do we use your data?

We process your data for the following purposes:

  • Managing your subscription to a subscription contract;
  • Managing your order for products or services and the execution of this order;
  • Management of subscriptions to our newsletters and email alerts;
  • Billing and collection of payments;
  • Providing Customer Service by mail, telephone, email, or instant messaging;
  • Carrying out satisfaction surveys, product or service reviews, and direct research programs;
  • Processing job applications;
  • Sending information on the modification or evolution of our services;
  • Assisting in requests for access or correction to your records, or other data rights as stated under legislation.
  • To provide You with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or enquired about unless You have opted not to receive such information.
  • Data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, services, marketing, and your experience.
  • To comply with legal obligations (e.g., to maintain records for tax purposes, responding to court orders).

 

How long do we keep your data?

WMB will retain Your Data only for as long as is necessary for the purposes set out in this Privacy Policy and as permitted under law. We will retain and use Your Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

WMB will retain Usage Data for internal analysis purposes, or when We are legally obligated to retain this data for more extended periods.

 

Disclosure of your Personal Information

Our Staff. We only share your data to a limited number of individuals within our organization. Access to your data is based on individual and limited access permissions. Staff who can access personal data are subject to an obligation of confidentiality and are trained in protecting privacy.

External parties. As necessary to carry out the purposes for which we collect and use your personal information, we may disclose your personal information to third parties, such as other insurance brokers, insurers, consumer reporting agencies, claims adjusters, government, regulatory and self-regulatory agencies, lawyers, financial institutions, benefits providers, medical professionals and others involved in the claims handling process in accordance with legal and insurance regulatory reporting requirements or standard practices. We may also disclose your personal information with your consent or as permitted or required by law. Some of these external parties may be located outside Canada.

Police authorities, judicial or administrative authorities. We may disclose your data when we are required or authorized by law to cooperate with local, national or international law enforcement or other authorities for the reporting and/or investigation of improper or unlawful activities or if we need to comply with court orders.

 

Consent

We will obtain your consent, whether express or implied, to collect, use, or disclose Personal Information. There are also some situations where we are authorized by law to do so without your consent. In determining the appropriate form of consent, we will consider the sensitivity of the Personal Information and your reasonable expectations.

 

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By sending us an email: privacy@wmbeck.com